Janssen CarePath Data Breach: What & How It Happened?
Twingate Team
•
Jun 20, 2024
In August 2023, Janssen CarePath, managed by IBM, experienced a data breach due to a technical flaw. The extent of the unauthorized access remains undetermined, and IBM has begun notifying affected Janssen CarePath customers.
How many accounts were compromised?
The breach impacted an unknown number of individuals, but it is worth noting that the Janssen CarePath program helped more than 1.16 million U.S. patients access medications in 2022.
What data was leaked?
The data exposed in the breach included names, contact information, date of birth, health insurance information, and information about medications and associated conditions.
How was Janssen CarePath hacked?
Unauthorized access to the Janssen CarePath database was achieved through a technical flaw in the system. The exact methods used by the hackers and the extent of the compromised information remain unclear.
Janssen CarePath's solution
In response to the data breach, Janssen CarePath, managed by IBM, took several measures to enhance security and prevent future hacking incidents. These measures included disabling the technical method that allowed unauthorized access and working with the database provider to augment security controls. IBM also promptly remediated the issue, conducted an investigation, and began notifying affected customers. As a precaution, complimentary one-year credit monitoring services were offered to individuals whose information may have been involved.
How do I know if I was affected?
Janssen CarePath has notified customers believed to be affected by the breach. If you're a Janssen CarePath customer and haven't received a notification, you may visit Have I Been Pwned to check your credentials.
What should affected users do?
In general, affected users should:
Change Your Passwords: Immediately update your passwords for any accounts that may have been compromised. Make sure the new passwords are strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on your accounts, if available. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform.
For more specific help and instructions related to Janssen CarePath's data breach, please contact Janssen CarePath support directly.
Where can I go to learn more?
If you want to find more information on the Janssen CarePath data breach, check out the following news articles:
Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.
Janssen CarePath Data Breach: What & How It Happened?
Twingate Team
•
Jun 20, 2024
In August 2023, Janssen CarePath, managed by IBM, experienced a data breach due to a technical flaw. The extent of the unauthorized access remains undetermined, and IBM has begun notifying affected Janssen CarePath customers.
How many accounts were compromised?
The breach impacted an unknown number of individuals, but it is worth noting that the Janssen CarePath program helped more than 1.16 million U.S. patients access medications in 2022.
What data was leaked?
The data exposed in the breach included names, contact information, date of birth, health insurance information, and information about medications and associated conditions.
How was Janssen CarePath hacked?
Unauthorized access to the Janssen CarePath database was achieved through a technical flaw in the system. The exact methods used by the hackers and the extent of the compromised information remain unclear.
Janssen CarePath's solution
In response to the data breach, Janssen CarePath, managed by IBM, took several measures to enhance security and prevent future hacking incidents. These measures included disabling the technical method that allowed unauthorized access and working with the database provider to augment security controls. IBM also promptly remediated the issue, conducted an investigation, and began notifying affected customers. As a precaution, complimentary one-year credit monitoring services were offered to individuals whose information may have been involved.
How do I know if I was affected?
Janssen CarePath has notified customers believed to be affected by the breach. If you're a Janssen CarePath customer and haven't received a notification, you may visit Have I Been Pwned to check your credentials.
What should affected users do?
In general, affected users should:
Change Your Passwords: Immediately update your passwords for any accounts that may have been compromised. Make sure the new passwords are strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on your accounts, if available. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform.
For more specific help and instructions related to Janssen CarePath's data breach, please contact Janssen CarePath support directly.
Where can I go to learn more?
If you want to find more information on the Janssen CarePath data breach, check out the following news articles:
Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.
Janssen CarePath Data Breach: What & How It Happened?
Twingate Team
•
Jun 20, 2024
In August 2023, Janssen CarePath, managed by IBM, experienced a data breach due to a technical flaw. The extent of the unauthorized access remains undetermined, and IBM has begun notifying affected Janssen CarePath customers.
How many accounts were compromised?
The breach impacted an unknown number of individuals, but it is worth noting that the Janssen CarePath program helped more than 1.16 million U.S. patients access medications in 2022.
What data was leaked?
The data exposed in the breach included names, contact information, date of birth, health insurance information, and information about medications and associated conditions.
How was Janssen CarePath hacked?
Unauthorized access to the Janssen CarePath database was achieved through a technical flaw in the system. The exact methods used by the hackers and the extent of the compromised information remain unclear.
Janssen CarePath's solution
In response to the data breach, Janssen CarePath, managed by IBM, took several measures to enhance security and prevent future hacking incidents. These measures included disabling the technical method that allowed unauthorized access and working with the database provider to augment security controls. IBM also promptly remediated the issue, conducted an investigation, and began notifying affected customers. As a precaution, complimentary one-year credit monitoring services were offered to individuals whose information may have been involved.
How do I know if I was affected?
Janssen CarePath has notified customers believed to be affected by the breach. If you're a Janssen CarePath customer and haven't received a notification, you may visit Have I Been Pwned to check your credentials.
What should affected users do?
In general, affected users should:
Change Your Passwords: Immediately update your passwords for any accounts that may have been compromised. Make sure the new passwords are strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on your accounts, if available. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform.
For more specific help and instructions related to Janssen CarePath's data breach, please contact Janssen CarePath support directly.
Where can I go to learn more?
If you want to find more information on the Janssen CarePath data breach, check out the following news articles:
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